Shipping & Returns
Shipping Policy
At Northgood Farms, we take pride in our high-quality, fresh, and delicious herbs. We understand the importance of timely and reliable shipping, which is why we offer fast and affordable shipping options to our customers. Our herbs are carefully packed to ensure they arrive at your doorstep in perfect condition. We offer free shipping on orders over $50, and a flat rate of $5 for orders under $50. Our shipping methods include USPS, UPS, and FedEx. You can expect your order to arrive within 2-5 business days, depending on your location. If you have any questions or concerns about shipping, please don't hesitate to contact us.
Return & Exchange Policy
We want you to be completely satisfied with your purchase from Northgood Farms. If for any reason you're not happy with your herbs, we offer a hassle-free return and exchange policy. If you're not satisfied with your purchase, please contact us within 14 days of receiving your order to initiate a return or exchange. We'll provide you with a pre-paid shipping label to send the herbs back to us. Once we receive your return, we'll issue a full refund or exchange the product, whichever you prefer. Please note that we cannot accept returns or exchanges on herbs that have been opened or used. If you have any questions or concerns about our return and exchange policy, please contact us.